Effective Date: January 5, 2025
Company Name: Credithood LLC
These SMS Terms of Service (“SMS Terms”) govern your participation in the text messaging program operated by Credithoods (“Company,” “we,” “our,” or “us”). By opting in to receive SMS messages from Credithoods, you agree to these terms and acknowledge that they are part of our broader Terms of Service and Privacy Policy.
Program Description
Credithoods may send text messages related to your relationship with our company, including but not limited to:
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Appointment reminders and scheduling updates
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Service confirmations and onboarding instructions
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Case status notifications
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Document requests
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Account alerts and important notifications
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Security verification codes
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Customer support responses
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Time-sensitive service updates
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Occasional promotional or educational messages (where permitted by law)
Message frequency may vary depending on your engagement, account activity, and services.
Consent to Receive SMS Messages
By providing your mobile phone number through our website, intake forms, checkout pages, verbal authorization, or other communication channels, you provide prior express consent to receive text messages from Credithoods.
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Message and data rates may apply.
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Consent is not a condition of purchase.
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Participation in the SMS program is completely voluntary.
You affirm that you are the authorized user of the phone number provided and are permitted to receive messages at that number.
Opt-Out Instructions
You may opt out of SMS communications at any time.
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Reply STOP to unsubscribe
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Reply HELP for assistance
After you opt out, you may receive a final confirmation message. Once unsubscribed, you will no longer receive SMS messages unless you re-enroll.
Message Delivery
Credithoods does not guarantee uninterrupted or error-free message delivery.
Delivery may be affected by:
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Wireless carrier availability
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Network outages
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Device compatibility
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Geographic limitations
Credithoods is not responsible for delayed, undelivered, or misdirected messages.
User Responsibilities
By participating in our SMS program, you agree to:
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Provide a valid mobile number
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Notify us promptly if your number changes
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Maintain the security of your device
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Not use our messaging services for unlawful, disruptive, or abusive purposes
You are solely responsible for any charges incurred from your wireless provider.
Privacy & Data Use
Your privacy is important to us.
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We do not sell, rent, or share your mobile number with third parties for their marketing purposes.
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Your information is used strictly to support business operations and improve service delivery.
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We may use trusted third-party messaging platforms to facilitate SMS delivery, all of which are expected to maintain appropriate data safeguards.
For more information on how your data is handled, please review our SMS Privacy Policy.
Supported Carriers
SMS services are available on most major wireless carriers; however, compatibility is not guaranteed. Carriers are not responsible for delayed or undelivered messages.
Cost Disclosure
Credithoods does not charge for text messages; however, standard message and data rates may apply depending on your wireless plan. Please contact your carrier for details regarding fees.
Prohibited Use
You agree not to:
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Use the SMS program to submit false information
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Attempt to interfere with the messaging system
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Engage in harassment, abuse, or unlawful communication
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Misrepresent your identity
Credithoods reserves the right to terminate messaging access for anyone who violates these terms.
Disclaimer of Liability
To the fullest extent permitted by law, Credithoods shall not be liable for any damages arising from:
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Delayed or failed message delivery
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Errors in transmitted information
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Unauthorized access to your device
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Carrier-related issues
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Technical malfunctions
SMS communications are provided on an “as-is” and “as-available” basis.
Modifications to SMS Terms
Credithoods reserves the right to modify these SMS Terms at any time. Updates will be posted with a revised effective date. Continued participation in our SMS program after changes constitutes acceptance of the updated terms.
Termination of Messaging
We reserve the right to suspend or terminate SMS communications at our discretion, including in cases of suspected fraud, misuse, or legal requirements.
Governing Law
These SMS Terms shall be governed and interpreted in accordance with the laws of the state in which Credithoods operates, without regard to conflict of law principles.
Contact Information
For questions regarding these SMS Terms, please contact us:
Credithoods
Email: Help@credithoods.com
Phone: 404-941-4038
Website: www.credithoods.com